Prices vary, but typical costs range between $10 and $30 per user, per month. Softphones can also be bundled with communication software that will allow a workforce to handle phone calls, video meetings, and more from the same interface. Softphones are easy to use with handsets and headsets, an no extra hardware is required. Benefits include lower costs, increased features, and more flexibility because staff can place calls from any device loaded with the app. Softphones are a great fit for any business that offers customer service, sales, or support. You can use a softphone app from your smartphone or from a desktop computer. Instead of using traditional physical telephone lines, it allows users to make and receive phone calls over the internet.
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